Good and bad marketing extends beyond what you send to your customers. It is also, what you present to your clients about you and your business. During the years that I operated my Signing Service, I called many notaries to schedule appointments. For the most part the messages on their answering services were excellent. They sounded like “You have reached Cathy and I am not available right now, please leave a message and I will call you back.” Good, but even better would have been Hello this is Cathy you have reached Cathy’s Notary. Sorry I missed your call. If your call pertains to a signing appointment, please leave a message and I will call you in 15 minutes.”

Yes, companies listen to the messages, you may not realize this but it is a determining factor in selecting a closer whom they may never see face to face.



My favorite, This is Sarah with Smith Notary Services, you have reached me while I am on the other line or with a client. At the tone please leave a message and your call will be returned promptly. If this is in reference to a signing please leave your name and extension number for a prompt return call.” If your call is urgent please page me by pressing 5#.

These are the types of messages that a professional notary or title closer would have on their answering service. Leave nothing unprofessional in your marketing and work habits as this will surely kill your marketing efforts before they begin. Put your best foot forward in all that you do, especially your communications.

Author: Gerrie Pierre-Fleurimond
Article Source: EzineArticles.com
Provided by: US Dollar credit card



Shared Post